Terms & Conditions


Global Sites Website Designs create and manage websites for small businesses and e-commerce stores. All our designs are built by the Global Sites team. We currently only use WordPress to design and build websites. Our maintenance and support packages are only for WordPress websites. We may use third parties for payment integrations, databases and marketing tools. You can view how your information may be shared on our privacy policy page. 

Payment Terms

  1. All payment or invoice requests must be made within 7 days from when invoice is issued. If payment is not made within the required time frame then Global Sites Website designs are within their right to cancel the Website project.
  2. We may request a 50% deposit depending on the type of website project being requested. Deposits must be paid in full before any work can commence.
  3. Your website project will not go live on the internet until the full project balance and hosting subscription has been paid. 

Refunds and Cancellation

  1. The client (you) can cancel the website project anytime before project completion. On cancellation you will lose all rights to the website design and functions.
  2. If a deposit has been paid then you will only be entitled to the deposit back if the you cancel the project within the first 14 days after paying the deposit.
  3. Once the project is confirmed as being completed and fee has been paid, we will no longer be liable to issue a refund.
  4. Global Sites Website Designs reserves the right to withdraw their services at any time. A full refund of deposit (if requested to pay) will be issued if Global Sites Website designs withdraws its services.

Legal & License

  1. Global Sites Website Designs warrants that the functionality contained in work undertaken will meet the client requirements and that the operation will be reasonably error-free.
  2. The entire risk as to the quality and performance of the work is with the client. In no event will Global Sites Website Designs be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate the website, even if Global Sites Website Designs has been advised of the possibility of such damages.

Website packages

Additional charges
  1. The client may be charged additional fees if they decide to make changes to the agreed-upon project scope and objectives.
  2. Other extra charges may also include domain purchase, domain transfers, hosting, plugin purchases or software apps.
After completion
  1. All websites which used Global Sites Website Designs, design and build service comes with 3 months free standard maintenance and support package.
  2. After 3 months clients can choose to subscribe to one of our website support packages or take control of their website and manage it themselves.
Website support plans
  1. There is no fixed period for our website support plans and the contract can be cancelled anytime.
  2. Upon cancellation of our hosting or website support plans, Global Sites Website Designs will no longer provide website support or hosting to the client unless another Global Sites package is selected.
  3. All our website support plans are for WordPress websites only. WordPress Websites designed or/and hosted elsewhere are still eligible for our website support packages and hosting. Please note there may be some limitations for support on these websites, which will be explained to the client before signing up.
  4. In regards to Premium and Full business support additional functions include, new pages, online forms, new action buttons and additional page design features. We also add new booking systems and user back ends, however this may incur a further cost depending on the level of detail required. This will be discussed prior work starting. 

Copyrights and Trademarks

  1. The client represents to Global Sites Website Designs and unconditionally guarantees that any elements furnished to Global Sites Website Designs for inclusion in the project are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Global Sites Website Designs and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.
  2. Global Sites Website Designs guarantees that all aspects of design and construction of the project will be disclosed to the The Client upon completion, and full code, copyrights and ownership will be the property of the The Client once full payment has been received.


  1. All time-frames given for work undertaken are estimates. In no event will Global Sites Website Designs be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising from delivering any work within a given time-frame.


  1. For any disputes or complaints please email info@globalsites.co.uk